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How to Clear Your Cache
Posted on August 1, 2013 in Cache, Customers by Matt Jennings

For Websites on your Desktop or Laptop Computer

Anytime your website has been edited to view updated website, and not an older version, you will need to clear your cache. Follow the steps at http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache. Then, for a Windows computer on your keyboard press Ctrl (lower-left) and F5 (upper-middle) at the same time. Or, for a Mac computer on your keyboard press R and Command (the key has Command on it and the http://en.wikipedia.org/wiki/File:1_9_2_30.svg symbol) at the same time.

For Websites on your Mobile Phone

Below are steps to clear your cache on the mobile phones that Sesame supports:

• Mobile Safari for iPhone OS (iPhone, iPod touch, iPad):
  1. First Step:
     http://kb.iu.edu/data/ahic.html#mobilesafari
  2. Then click the refresh button – see:
     http://2.bp.blogspot.com/_Rf56AL-pm3Y/S72n6hD0ebI/AAAAAAAAC5k/vA-nKYPJYa4/s1600/ipad-browser.PNG
• Android:
  1. First Step:
     http://kb.iu.edu/data/ahic.html#android
  2. Stay on a your website and click the settings button on your phone – see the lower-left button no the android phone at:
     http://cdn5.groovypost.com/wp-content/uploads/2011/03/image98.png
  3. Click the refresh button as seen in the lower right at:
     http://celticmythpodshow.com/images/AndroidLowerButtons.jpg
• BlackBerry:
  1. First Step:
     http://kb.iu.edu/data/asvm.html
  2. Then follow the steps at the video below and click Refresh – skip to 1:35 in the video:
     http://www.youtube.com/watch?v=FGcG5i5lzyU
• Windows:
  1. First Step:
     https://kb.wisc.edu/helpdesk/page.php?id=24078
  2. Then, go to www.google.com and wait until it fully loads. Then go to your website again.